Advocating policy to control the spread of bed bugs in the City of Chicago

Chicago vs. Bed Bugs


Archive for the ‘Tenants’


Lakeview, Craigslist, Bed Bugs 3

Posted on March 21, 2009 by Jessica

Wow.  I just saw this Craigslist post, thanks to Gapers Block (many, many thanks to Kaylee as well!), which reads

$750 / 1br - RE: $750 / 1br - Hot Lakeview Location on quiet street (1335 W. Fletcher)

I was a previous tenant in this unit. I didn’t know any better at the time but I survived the winter in this dump with NO HEAT!!! That’s right, there was no heat save for one furnace in the living room that is meant to keep the pipes from freezing and still you can see your breath. This apartment should actually be declared illegal by the city and shame on the landlord for trying to pass it off as habitable. In fact, I think I should call housing inspectors to make sure no one has to potentially freeze to death like I did. I wonder why it’s suddenly available again in February? Hmm…

P.S. Aside from frequent ants and house flies in the summer, I also had the pleasure of experiencing bed bugs for the first time. Below is a picture of what bed bug bites look like. Still want to live here?

*Picture omitted.

Lakeview, are you prepared do deal with bed bugs?  If not, ask your alderman, and all of the aldermen in the City of Chicago to introduce, support, and pass legislation to control the spread of bed bugs in our city.  ASAP.

Once again, we give our wholehearted thanks to Gapers Block– and to our fellow Chicagoans– for spreading the word.

Bed Bug Q & A With Smithereen Pest Management 19

Posted on January 26, 2009 by Jessica

Readers, we recently had the opportunity to talk about our favorite subject (I’m using the word ‘favorite’ very loosely here, for the record) with the professionals at Smithereen Pest Management, a Chicago-based company that specializes in treating bed bug infestations.  We asked them a ton of questions and we got a ton of really good answers in return.  These people know their stuff!

So listen up, Chicagoans.  Here’s what your local experts have to say about bed bug infestations:

On Bed Bugs in General

Chicago vs. Bed Bugs: If you could tell the general public one thing about bed bugs, what would it be?

Smithereen: Bed bugs don’t see social status, they see a blood meal. Anybody and everybody is at risk to have bed bugs.

Chicago vs. Bed Bugs: Would you like to comment on the stigma associated with bed bugs?

Smithereen: This pest is not associated with cleanliness or social status; it occurs where people occur, all people.  Although there is a stigma associated with bed bugs, we must overcome this perception and realize that anybody and everybody can get bed bugs.

On the Spread of Bed Bugs in the City of Chicago (and elsewhere)

Chicago vs. Bed Bugs: Can you estimate the increase in calls to Smithereen from Chicagoans in need of service for bed bugs?  Can you give us a comparison between the number of these calls in 2007 and in 2008?

Smithereen: Bed bug jobs increased 3 fold between 2007 and 2008.  This number has been on a steep rise for the past few years.

Chicago vs. Bed Bugs: Author and biologist Bill Schutt recently told MSNBC “Within the next two or three years, bed bugs are going to elbow termites and roaches out of the way to become the No. 1 pest in the United States.”  Do you believe that this statement is valid?

Smithereen: We agree that bed bugs will be one of the biggest pests of our generation because of the complexity and difficulty of elimination.

On Treatment Procedures

Chicago vs. Bed Bugs: How long does an inspection for a bed bug infestation by Smithereen technicians typically take? Is this something customers should consider when hiring a pest management company to treat a bed bug infestation?

Smithereen: From 30 minutes to 90 minutes. It depends on how much “stuff” the occupants have. The inspection is integral and is very thorough since a light infestation of bed bugs can be easy to miss. The eggs and nymphs are difficult to see and bed bugs are secretive and hide in difficult to see areas. A pest management company should provide the customer with information and a list of cooperative steps to be taken before the company starts treatment.

Chicago vs. Bed Bugs: What happens if Smithereen’s technicians don’t find evidence of a bed bug infestation upon completion of an initial inspection?  I’ve heard landlords and property managers talk about companies that treat “infestations that don’t exist”.  I think this is a common concern among people who are financially responsible for eliminating bed bug infestations– that they’ll pay a lot of money for a problem that might not exist.

Smithereen: If we don’t find any evidence of bed bugs we will not do a treatment. This is a Smithereen policy and is part of our IPM strategy.

Chicago vs. Bed Bugs: We believe that integrated pest management (IPM) plans are the best approach to controlling bed bug infestations.  What tools, besides pesticide application, does Smithereen use to treat bed bug infestations?

Smithereen: IPM is integral to any pest issue, bed bugs included.  We rely on variety traditional methods as well as vacuuming, steam cleaning, thorough dust application, as well as customer cooperation.  We use this battery of tactics to aide in the successful elimination of bed bugs from a unit and we are constantly looking for better methods and protocols.  Since bed bugs are increasingly difficult to control, having as many weapons against them is the course of action that all customers should keep in mind when deciding on a pest management company.  Combating bed bugs takes cooperation, patience, and time.

Chicago vs. Bed Bugs: Do bed bug infestations typically require more than one treatment?  Does Smithereen automatically return for a follow-up treatment after the initial treatment?

Smithereen: In almost all cases, it will take more than one treatment.  Bed bugs are adapted to be elusive and so it is almost impossible to get them all in the first round. Smithereen automatically does a follow-up inspection with treatment if activity seen. The problem is with the eggs, these can be attached to manner of surfaces and hatch out five days after the original treatment.  If no further activity is recorded Smithereen will not schedule any further treatment.

On “Cloverleafing”

Chicago vs. Bed Bugs: Smithereen’s Service Agreement For the Treatment of Bed Bugs mentions “cloverleafing”.  What is cloverleafing and why is it important for controlling bed bug infestations in multi-unit dwellings?

Smithereen: Cloverleafing is a process by which we inspect all units that come into contact with the infested unit: above, below, side to side, and kitty corner.  This is invaluable since bed bugs have the ability to move between apartments, we want to be sure we catch all potential infestations early.

On Customer Cooperation

Chicago vs. Bed Bugs: Smithereen’s Service Agreement for the Treatment of Bed Bugs mentions customer obligations, and includes four pages of instructions for customers to follow in order to prepare for bed bug treatment.  Why is customer participation so important for controlling bed bug infestations?

Smithereen: Customer participation and cooperation are vital in the elimination of bed bugs.  Bed bugs are found not only in the bed but can be in a variety of places within a living space.  Since we cannot treat every possession, we ask our customers to wash, dry, and bag many of their personal belongings before we arrive.

On the Cost of Controlling Bed Bug Infestations

Chicago vs. Bed Bugs: Can you tell us why bed bug infestations are so expensive to control?  Why does a thorough, comprehensive treatment plan for bed bug infestations cost so much more than treatment for other pests, like roaches or ants?

Smithereen: The price comes with the time and thoroughness required for the process, as well as the expertise necessary.  This is not an easy problem to solve and most likely will take multiple visits.  It is also important to remember that this is not a sanitation or structural related pest, this is a parasite that occurs where humans occur.

On Saving Money in the Long Run

Chicago vs. Bed Bugs: We’ve asserted (many times) that landlords and/or property managers could save themselves a lot of money by contracting with a pest management company that specializes in treating bed bug infestations as soon as a bed bug infestation is reported to them.  Do you agree?

Smithereen: The key to stopping the problem from grabbing hold of any building is to correctly respond to the first outbreak.  Quick competent action will stop the insect from spreading.  It would be wise to hire a company that is experienced in dealing with bed bugs infestations.

On Public Education and Policy

Chicago vs. Bed Bugs: A new bed bug bill was recently introduced by New York’s City Council.  The bill, if passed, would require the city’s Department of Health and Mental Hygiene to establish a training program for pest control technicians who treat bed bug infestations.  Do you think the City of Chicago as a whole would benefit from a similar program?

Smithereen: What we think is most beneficial is to have companies that perform bed bug jobs to be the best trained and experienced for the job. We believe any industry training should come predominantly from within the pest control industry, since they have the most practical experience in dealing with the problem. Health Department officials can play a vital part in training the general public how to recognize signs of bed bug infestation and how to correctly respond once the problem has been diagnosed.

And there you have it, folks.  Good information from a pest management company that’s known for getting the job done, and getting it done right.

We thank the experts at Smithereen Pest Management, especially Sara Kantarovich, for their graciousness, their willingness to help us disseminate good information to the public, and for answering every last one of our many, many, many questions.  We really appreciate it!

AAOA on Landlords, Liability, and Bed Bugs 3

Posted on January 13, 2009 by Jessica

The American Apartment Owners Association posted some interesting words of caution to landlords on its blog today, and I thought I’d share some of them with you, Chicagoans.  I think it’s important for all of us to understand just how messy things can get between landlords and tenants when they’re forced to deal with bed bug infestations.

The title of AAOA’s post is “Are You Screening Your New Tenants for Bedbugs?  Landlord Liability Expanding As Bedbugs Continue to Thrive in Apartments,” and it starts off like this:

As these insidious biting creatures find their way from apartment house to apartment house riding in suitcases, furniture and clothing, new avenues of liability for landlords are emerging, including:

  • New tenants who bring bedbugs to the building
  • Old tenants who bring the problem to the new landlord
  • Employees and vendors who bring the nuisance to other apartments, and their own homes

These are some really important issues, and I’m glad to see that the AAOA is addressing them.  I’ve been contacted by countless Chicagoans over the last few months who are or have been involved in frustrating debates with their landlords or with their tenants about which of them is responsible for paying to exterminate bed bug infestations, and to what extent they are responsible.  It’s a tangled web, believe me.

The debates always seem to come down to one question: Who brought bed bugs into the apartment or building in the first place?

I keep hearing the same arguments, over and over again.  Landlords argue that tenants bring bed bugs into buildings, and therefore tenants should be responsible for eliminating bed bugs from buildings.  Tenants argue that they do not bring bed bugs in– or if they do, they don’t know it– and that landlords are responsible for maintaining their buildings, so landlords should be responsible for eliminating bed bugs.

I can see both sides of these arguments, I really can.  They’re both right, you know.  Bed bugs are human parasites; they travel with humans because they rely on our blood to survive.  So bed bugs are, in fact, introduced into buildings by humans.

It’s impossible, though, to figure out how bed bugs got into a building.  The truth is that many people live with bed bugs for months before they discover an infestation, because bed bugs are extremely difficult to detect.  By the time an infestation is discovered, it’s tough to try to determine where they came from: Could it have been a business trip taken last month?  Maybe a friend or relative brought them in?  Or did the bed bug infestation actually originate in a neighbor’s apartment, and travel in through an adjoining wall?

It’s impossible to try to find answers to these questions.  Think about it for a minute.  No one could prove any of the theories mentioned above– the business trip, the visiting relative, the neighbor– no matter how hard they tried.  Do you think you could find out if there were bed bugs in your hotel room during last month’s business trip?  Try calling the hotel and see what they say.  I bet they don’t say “Why yes, we do have a bed bug problem!”.  Or, try asking your relatives if they might have bed bugs.  I bet they don’t say “Why yes, and I brought them to you accidentally!”.  Imagine asking your neighbor if his or her apartment is infested.  I bet you wouldn’t hear “Yes, it is, and if yours is, too, we should work together to get rid of them!”.  You see, it’s impossible to try to figure it out, because even in the most obvious cases, the finger can– and likely will– be pointed in another direction.

In the end, it doesn’t really matter who “brought them in” anyway, does it?  What matters is who’s going to get them out.

And herein lies the problem, because once bed bugs are in, they are incredibly expensive to get out.  We’re talking thousands of dollars, people, many, many thousands of dollars.  As AAOA’s blog says

Once introduced into a unit (via a mattress or other belongings), bedbugs spread as invisibly and effectively as germs throughout the other units and common areas. The cost of subsequent decontamination of your building is significant, not to mention the hassle of subsequent sweeps when remaining eggs hatch.

True.  And the cost– the thousands and thousands of dollars– is what starts the finger-pointing and the debating between landlords and tenants.  The cost is what keeps landlords from helping their tenants at the outset (and, in turn, protecting their buildings from further infestation) and it’s what keeps tenants from making landlords aware of bed bug infestations at the outset (and, in turn, protecting their neighbors from further infestation).

In some places, like San Francisco and Boston, bed bugs are treated just like any other pest– like roaches or ants or mice– so the “who brought them in?” question is irrelevant.

What does the City of Chicago say?  Well, here’s what I’ve found and posted before:

From the City of Chicago Department of Public Health Website’s Bed Bugs: Frequently Asked Questions:

What should tenants do?

If you are a tenant, contact your property manager or landlord to discuss your respective obligations and come to an agreement on a plan to manage the infestation. If there is an infestation, landlords should contract with a licensed pest control operator to manage the problem.

Request a written integrated pest management (IPM) plan from the pest control operator. The plan will include the methods and insecticides to be used, and describe the efforts expected by the building manager as well as by the tenants.

And from chapter 5-12 of the City of Chicago Residential Landlord and Tenant Ordinance:

The landlord shall maintain the premises in compliance with all applicable provisions of the municipal code and shall promptly make any and all repairs necessary to fulfill this obligation (5-12-070).
In addition to any remedies provided under federal law, a tenant shall have the remedies specified in this section under the circumstances herein set forth. For the purposes of this section, material noncompliance with Section 5-12-070 shall include, but is not limited to, any of the following circumstances (5-12-110):

  • failure to exterminate insects, rodents, or pests

It seems pretty clear-cut to me, but then again, my opinion doesn’t count for much.  And landlords, if you don’t like what the City of Chicago has to say about bed bugs (as I wouldn’t if I were you!), you could always join us here at Chicago vs. Bed Bugs.  We are trying to advocate policy to control the spread of bed bug infestations, so our sole purpose is to make our city agencies and legislators aware of the physical and financial hardships that bed bug infestations create for everyone.

In the end, finger-pointing doesn’t solve the problem.  And in reality, landlords, it’s really in your best interest to hire a pest management company that specializes in treating bed bug infestations the very second you think that there might be bed bugs in your building.  You don’t want to put that responsibility in the hands of tenants who might not be able to afford proper treatment anyway, do you?




↑ Top