Advocating policy to control the spread of bed bugs in the City of Chicago

Chicago vs. Bed Bugs


Archive for the ‘Multi-Unit Dwellings’


“Battling Bed Bugs in the USA”: A Must Read 4

Posted on April 13, 2009 by Jessica

Ah, bed bugs. So many questions, so few answers. Such is the nature of the beast, even for the experts. I think that’s one of the biggest challenges we face: if the experts don’t have all the answers, and if new questions arise every day, then how the heck is everyone else supposed to understand the intricacies and complexities presented by bed bug infestations?

I don’t know, but what I do know is that we need to learn and teach, share good information, make what is understood and known to be true easily accessible and available to everyone.

So, in the spirit of doing just that, I offer you a fantastic synopsis of the (bed bug) state of affairs in America, written by experts Michael Potter, Alvaro Romero, and Kenneth Haynes.  Battling Bed Bugs in the USA was originally presented at the Sixth International Conference on Urban Pests held in Hungary in 2008, and was recently made available to the public, as our friend Renee reported.

The following is a cut-and-paste summary of the paper (emphasis is mine), highlighting some of its most interesting and most important information.  Want to know the truth about bed bugs in America now?  Get a glimpse into the future?  Find out what the answer might be?  Read on, my friends.

The Truth about the Future

The bed bug problem in the United States is expected to worsen with no resolution in sight.

Public awareness is improving, but businesses, municipalities and private citizens must become vigilant in regard to prevention. Hotels are beginning to implement in-house surveillance in order to detect infestations early, but this is more difficult in multi-unit housing, college dormitories, and other establishments where clutter and other constraints make it harder to inspect on a routine basis.

Municipalities have begun debating the responsibilities of property managers and tenants relative to bed bug remediation. Some cities are also considering legislation banning the sale of used and recycled mattresses, and instituting a telephone ‘hotline’ that can be called for removal of infested items before they are scavenged by others.

The Truth about the Present

In an online survey of 509 U.S. pest control firms, 91% encountered bed bugs in the past two years, whereas only 37% recalled seeing them five years ago. Perpetual movement of people, zero tolerance for bug bites, marginally effective management tools, and health concerns about pesticides have created the most difficult pest challenge in a generation. Infestations are occurring in homes, apartments, hotels, dormitories, health care facilities, schools, laundries, movie theaters, and public transportation.

The Truth about Why (We Don’t Know Why)

Various hypotheses have attempted to explain the rapid resurgence of bed bugs in this country which became noticeable in the late-1990s. They include: increased travel to and from areas of the world where the bugs remained common; increased exchange of second-hand furniture and a lack of vigilance by the public; a shift from premise-wide use of broad-spectrum insecticides to more selective control tactics for other urban pests; and insecticide resistance (Doggett et al., 2004; Potter, 2005). While the above factors presumably contributed to the resurgence, it remains a mystery why bed bug populations have increased so quickly after being so scarce for so long.

How are Bed Bugs Harmful?  And to Whom? (Part One)

The hospitality and housing industries are especially apprehensive, fearing adverse publicity and lawsuits. So are colleges and universities who are finding bed bugs in their dormitories. Today’s bed bug infestations raise complex questions about society’s right to know of potentially harmful conditions. Few establishments are willing to admit they have had bed bugs, yet failure to disclose may be used against them in a court of law. The hesitancy to report bed bugs and a lack of public awareness are helping to spread infestations. Notifying tenants or guests of a bed bug problem, however, can be a property manager’s worst nightmare.

How are Bed Bugs Harmful?  And to Whom? (Part Two)

Ignorance and aversion to bed bugs also continues to be present among health care providers (Scarupa, 2006). A few years ago, we had a case where a child was sent home from school because the nurse said she had chicken pox. Two different dermatologists subsequently examined her, one believing she had flea bites and the other, scabies. Neither physician bothered to ask if the family had been traveling or had acquired used furnishings. The family had in fact received two donated beds (both infested with bed bugs) just before the welts started appearing.

Another client informed us that two different caregiver agencies refused to visit her after learning she had bed bugs, fearing they would take bed bugs home with them. Another caregiver agency opted to call a hazardous materials (HAZMAT) unit to deal with a bed bug-bitten man because of concerns over blood-borne pathogens.

How are Bed Bugs Harmful?  And to Whom? (Part Three)

Although bed bugs are not known to transmit human pathogens, infection resulting from bites is a possibility. Health officials in the U.S. have become particularly concerned about methicillin-resistant Staphylococcus aureus (MRSA) outbreaks in healthcare settings, schools, fitness centers, and other communal facilities.

Why Inspection is so Difficult

Correct diagnosis of a bed bug problem is important. Older established infestations are fairly easy to detect; but in the early stages, they can be much more subtle.

One reason bed bug elimination is so challenging is that they can hide almost anywhere. Most aggregations reside near a sleeping host, but as infestations persist, others are found in various locations within several meters of the bed.

Based on our industry survey, the most common areas for finding bed bugs were beds (mentioned by 85% of respondents), bedding (mentioned by 52%), baseboards/carpet edges (37%), furniture such as nightstands and dressers (26%), couches and chairs (25%), walls and ceilings (14%), and clothing (6%).

When inspecting multi-occupancy dwellings such as hotels and apartments, most survey respondents (91%) said they routinely recommend inspecting surrounding units adjacent to infested units. This seems prudent considering other industry surveys have found adjoining units to be infested much of the time (J. Black, pers. comm)

No reliable and affordable detection device is presently available for monitoring bed bugs except keen eyes and a flashlight.

Do Vacuums and Steamers Work?

Routine vacuuming by clients is seldom of much benefit because the bugs hide in places where normal housecleaning efforts do not reach. Targeted vacuuming of infested harborages, however, can be useful if performed properly and limits of the procedure are understood. Bed bugs are not so easily dislodged with vacuums. In comparison to cockroaches, the adults and nymphs cling more tightly to surfaces and the eggs are affixed with a cement-like substance. Better results are achieved by scraping the end of the suction wand repeatedly over the harborage area. Removal becomes difficult if not impossible when the bed bugs are located deep within crevices, and one should assume that some bugs and eggs will be left behind.

Commercial units employed by pest controllers emit small amounts of moisture to lessen the possibility of mold growth, and have a large enough tank to accommodate extended use between fill-ups. Larger brush heads usually work better than small diameter tips which are less efficient and often emit too much pressure, causing bugs and eggs to be blown off the substrate. When using steam, it is important that the bed bugs be exposed to lethal temperatures. The steamer head is moved slowly, and whenever possible, maintained in direct contact with the substrate being treated. A digital infrared thermometer pointed at the area just treated can be used to confirm lethal temperatures (65-85°C) are being achieved. Typical places where steamers are being used include beds, couches and upholstered furniture, baseboards and carpet edges. In combination with, or in lieu of vacuums, they are useful but afford no residual protection against bugs or eggs which may have been missed (Potter et al., 2007).

What About Pesticides?

Most U.S. pest control firms rely on insecticides to control bed bugs.  The most widely used products are pyrethroids which is concerning given the high levels of resistance detected throughout the U.S. (Romero et al., 2007ab). Most indoor uses of organophosphate and carbamate insecticides which often controlled bed bugs with a single treatment are no longer permitted, and there are no highly effective alternatives.

Most pest managers treat wherever bed bugs are found and anywhere they are likely to crawl or hide. For this reason, treatment often takes hours and the amount of insecticide applied is substantial, often exceeding 3.8 liters for a typical apartment. Nearly three-fourths (74%) of companies surveyed said they typically spray beds, and of those that do, 76% spray both the mattress and box spring. Before the resurgence of bed bugs, most pest managers would have shunned treating beds with insecticides. Bed bugs have changed the dynamic and in doing so, increased the likelihood of pesticide-related claims and litigation.

Is There an Answer?

The pest management industry will become more skilled at managing infestations, but people’s intolerance of bed bugs and their bites will pose many challenges. So will the depleted arsenal of effective insecticides and apprehensions about applying pesticides in the very places they are needed. The future of bed bug management could well hinge upon having a residually potent product with a wide margin of safety and similarly permissive label. This was what changed the course of bed bug management more than a half century ago. Without a 21st century version of DDT we may be in for quite a struggle.

Cincinnati’s Strategic Plan: The Basic Framework 2

Posted on February 01, 2009 by Jessica

If you’re reading this post, then you’re probably aware that our organization– Chicago vs. Bed Bugs– advocates policy to control the spread of bed bug infestations in the City of Chicago.  But you probably have no idea what the heck that means, right?  It’s okay.  Not many people do.

Our organization advocates a plan– a strategic, coordinated effort– to acknowledge, address, and eventually stop the spread of bed bugs in Chicago.  The type of plan we advocate will involve multiple city departments and agencies.  It will be developed, monitored, and enforced by a team of representatives: health department officials, streets and sanitation officials, members of city council and other legislators, expert pest management professionals, local entomologists (bug scientists), and representatives of community organizations.  The type of plan we advocate will involve public education campaigns, landlord and tenant training workshops, amendments to local laws, tracking and surveillance, standardized treatment protocol, mandatory training for pest management companies, and lots more.

Sounds like we’re advocating the impossible, doesn’t it?

Well, Cincinnati, among other cities, is doing it.  And if Cincinnati can do it, Chicago can do it, too.  Right?

In Cincinnati, it all started with a series of town hall meetings, initiated by Ohio State Representative Dale Mallory back in 2007.  Those meetings prompted Representative Mallory to convene an emergency meeting with city, county, and state officials to discuss ways in which the bed bug problem in Cincinnati and Hamilton County could be solved.  The product of that emergency meeting is the Cincinnati-Hamilton County Joint Bed Bug Task Force; the product of the Task Force is The Cincinnati-Hamilton County Joint Bed Bug Task Force Strategic Plan.

The following information was copied directly from the 52-page document that is the Strategic Plan.  It’s been summarized and paraphrased, in some cases, to highlight critical elements and accomplishments– policies and procedures and strategies and plans– that we advocate here in our city.

Joint Bed Bug Task Force Structure

  • Cincinnati Health Department and Hamilton County Public Health
  • The Ohio State University Extension Entomology
  • Stakeholders - people/organizations that are present at the meetings (future inclusion)
  • Interested parties - people/organizations that receive automatic notification and minutes of the meetings (future inclusion)

Joint Bed Bug Task Force Members:

  • Dr. Camille Jones, Assistant Health Commissioner for the Cincinnati Health Department
  • Timothy Ingram, Hamilton County Health Commissioner
  • Dr. Susan Jones, Ohio State University Extension Entomologist
  • Antonio Young, Supervising Sanitarian for the Technical Environmental Service of the City of Cincinnati Health Department
  • Chris Eddy, Hamilton County Director of Environmental Health
  • Thomas Hooper, Sanitarian in the Technical Environmental Service of the City of Cincinnati Health Department
  • Robert Smith, RS
  • Bernadette Watson, Public Information Officer
  • Dr. Mohammad Alam, Director of the Environmental Health Sciences section of the Cincinnati Health Department

What Cincinnati/Hamilton County has accomplished thus far:
*Listed by individual working group

Cost and Resource Needs Working Group:

  • Established list of resources needed for (detailed list provided; refer to pages 13-15 of Strategic Plan):
  • Further development of complaint lines
  • Development of best practices protocols to regulate businesses and practices that may contribute to spreading infestations
  • Further development of surveillance systems
  • Development of standardized education materials
  • Development of policies for disposal of infested furniture
  • Development and monitoring of inspection protocols and procedures
  • Development of creative strategies to encourage responsiveness on the part of owners and occupants of multi-unit buildings that are infested
  • Established list of cost estimates and assumptions, based on the escalation of complaints for three different scenarios:

*The Working Group notes that based on the escalation of complaints seen in New York City, it is reasonable to plan for at least a doubling of complaints.

  • At the same level of complaints as 2007 in Cincinnati and Hamilton County
  • At twice the number of complaints seen in 2007
  • At four times the number of complaints seen in 2007
  • Established a regional total estimate for the cost of the entire Strategic Plan, based on the escalation of complaints at twice the 2007 number and at four times the 2007 number.

Hotline/Database Working Group:

  • Evaluated existing hotline and complaint system and database: City of Cincinnati CSR system.
  • Developed a plan for implementation of a joint city/county bed bug hotline through existing CSR system, using existing software and database applications to recognize, route, process and geographically map bed bug hotline calls.
  • Requested resources to be allocated to accomplish reprogramming of existing CSR system within a specific time frame.
  • Developed a list of issues related to developing bed bug hotline to address and resolve.
  • Determined that Hamilton County Public Health and the Cincinnati Health Department would continue to respond to direct calls and input those calls into the existing CSR system until reprogramming is accomplished and issues are addressed and resolved.

Education Working Group

  • Evaluated current education efforts:
  • Enlisted Dr. Susan Jones, an entomologist with the Ohio State University Extension, to review educational materials produced by both health departments to develop standardized and state-of-the-art educational content to provide to citizens.
  • Planned to develop new educational resources in the following areas:
  • General information
  • Treatments people can apply themselves, and cautions
  • What is an Integrated Pest Management System? (multiple topics covered here; refer to page 18 of Strategic Plan)
  • What to expect if your home is being treated for bed bugs
  • How to adequately prepare your apartment or home prior to pesticide treatment for bed bugs
  • How to evaluate a pest control operator
  • How to find out the complaint history of a pest control operator
  • How to choose a mattress and bed spring encasement
  • How the public can check to see if they are hiring a licensed pest control operator (PCO), and how to check the pesticide complaint records at ODA for PCOs, and how to file a complaint
  • Infested furniture (involves bed bug hotline, refer to page 19)
  • Media/Public Service announcements
  • Scripts for calls to CSR
  • Guidelines for special situations (child who comes to school with bed bugs; clients with bed bugs who enter public buildings or public transportation)
  • Education outreach in schools, community councils, hotels
  • Education about secondary health issues
  • Translations of materials into other languages
  • Low literacy materials
  • Prevention
  • Dissemination of information through multiple venues

Inspection Issues Working Group

  • Developed a summary of inspection issues from the perspective of Task Force entomologists
  • Developed recommendations based on assessment of existing laws governing multi-unit buildings:
  • Health Department and other inspectors participate in field assessments rather than full inspections
  • Field assessment confirms a complaint on the basis of performance of a standardized protocol for field assessment
  • If any sign of bed bug infestation (bed bug seen or fecal stains), a warning letter will be given to the owner/manager saying that action to abate the nuisance must be taken within 5 days
  • At the same time, extensive education materials will be given to both the owner/manager and the occupant, including guidelines for site preparation and information about Integrated Pest Management Programs
  • If the site is a multi-unit building of 4 or more units, at 5 days of follow-up the owner/manager will be required to show evidence that a licensed pest control operator has been hired to do the abatement
  • If no action has been taken to abate the nuisance, the owner/manager will be written a Notice of Violation, and will be subject to further enforcement of action according to city or county codes
  • Due to the complexities and challenges of achieving complete eradication in multi-unit buildings, the Inspection/Issues Working Group and the Joint Bed Bug Task Force as a whole recommends that evidence of continued efforts to eradicate will be accepted in lieu of absolute confirmation of eradication
  • With continued infestation, the pest control operator may be required to document that they are using state-of-the-art practice in their attempt to eradicate the bed bugs
  • Developed a draft flowchart to show how health department field assessments would lead to a letter of warning, then notice of violation, and orders for abatement
  • Committed to development of a standardized protocol for health department complaint follow-up
  • Committed to development of a standardized criteria for “closing out” a bed bug complaint

Transient Accommodations Working Group:

  • Cincinnati Board of Health adopted a Transient Accommodations Regulation (BOH Regulation #00011) that will help Cincinnati Health Department Environmental Health staff evaluate the bed bug infestation situation in the city

And there you have it: policy to control the spread of bed bug infestations in action.  It can be done, my friends.  It’s just a matter of how.

*You can view related articles written by our adviser at New York vs. Bed Bugs here, and by our adviser at Bedbugger.com here.

Bed Bug Q & A With Smithereen Pest Management 19

Posted on January 26, 2009 by Jessica

Readers, we recently had the opportunity to talk about our favorite subject (I’m using the word ‘favorite’ very loosely here, for the record) with the professionals at Smithereen Pest Management, a Chicago-based company that specializes in treating bed bug infestations.  We asked them a ton of questions and we got a ton of really good answers in return.  These people know their stuff!

So listen up, Chicagoans.  Here’s what your local experts have to say about bed bug infestations:

On Bed Bugs in General

Chicago vs. Bed Bugs: If you could tell the general public one thing about bed bugs, what would it be?

Smithereen: Bed bugs don’t see social status, they see a blood meal. Anybody and everybody is at risk to have bed bugs.

Chicago vs. Bed Bugs: Would you like to comment on the stigma associated with bed bugs?

Smithereen: This pest is not associated with cleanliness or social status; it occurs where people occur, all people.  Although there is a stigma associated with bed bugs, we must overcome this perception and realize that anybody and everybody can get bed bugs.

On the Spread of Bed Bugs in the City of Chicago (and elsewhere)

Chicago vs. Bed Bugs: Can you estimate the increase in calls to Smithereen from Chicagoans in need of service for bed bugs?  Can you give us a comparison between the number of these calls in 2007 and in 2008?

Smithereen: Bed bug jobs increased 3 fold between 2007 and 2008.  This number has been on a steep rise for the past few years.

Chicago vs. Bed Bugs: Author and biologist Bill Schutt recently told MSNBC “Within the next two or three years, bed bugs are going to elbow termites and roaches out of the way to become the No. 1 pest in the United States.”  Do you believe that this statement is valid?

Smithereen: We agree that bed bugs will be one of the biggest pests of our generation because of the complexity and difficulty of elimination.

On Treatment Procedures

Chicago vs. Bed Bugs: How long does an inspection for a bed bug infestation by Smithereen technicians typically take? Is this something customers should consider when hiring a pest management company to treat a bed bug infestation?

Smithereen: From 30 minutes to 90 minutes. It depends on how much “stuff” the occupants have. The inspection is integral and is very thorough since a light infestation of bed bugs can be easy to miss. The eggs and nymphs are difficult to see and bed bugs are secretive and hide in difficult to see areas. A pest management company should provide the customer with information and a list of cooperative steps to be taken before the company starts treatment.

Chicago vs. Bed Bugs: What happens if Smithereen’s technicians don’t find evidence of a bed bug infestation upon completion of an initial inspection?  I’ve heard landlords and property managers talk about companies that treat “infestations that don’t exist”.  I think this is a common concern among people who are financially responsible for eliminating bed bug infestations– that they’ll pay a lot of money for a problem that might not exist.

Smithereen: If we don’t find any evidence of bed bugs we will not do a treatment. This is a Smithereen policy and is part of our IPM strategy.

Chicago vs. Bed Bugs: We believe that integrated pest management (IPM) plans are the best approach to controlling bed bug infestations.  What tools, besides pesticide application, does Smithereen use to treat bed bug infestations?

Smithereen: IPM is integral to any pest issue, bed bugs included.  We rely on variety traditional methods as well as vacuuming, steam cleaning, thorough dust application, as well as customer cooperation.  We use this battery of tactics to aide in the successful elimination of bed bugs from a unit and we are constantly looking for better methods and protocols.  Since bed bugs are increasingly difficult to control, having as many weapons against them is the course of action that all customers should keep in mind when deciding on a pest management company.  Combating bed bugs takes cooperation, patience, and time.

Chicago vs. Bed Bugs: Do bed bug infestations typically require more than one treatment?  Does Smithereen automatically return for a follow-up treatment after the initial treatment?

Smithereen: In almost all cases, it will take more than one treatment.  Bed bugs are adapted to be elusive and so it is almost impossible to get them all in the first round. Smithereen automatically does a follow-up inspection with treatment if activity seen. The problem is with the eggs, these can be attached to manner of surfaces and hatch out five days after the original treatment.  If no further activity is recorded Smithereen will not schedule any further treatment.

On “Cloverleafing”

Chicago vs. Bed Bugs: Smithereen’s Service Agreement For the Treatment of Bed Bugs mentions “cloverleafing”.  What is cloverleafing and why is it important for controlling bed bug infestations in multi-unit dwellings?

Smithereen: Cloverleafing is a process by which we inspect all units that come into contact with the infested unit: above, below, side to side, and kitty corner.  This is invaluable since bed bugs have the ability to move between apartments, we want to be sure we catch all potential infestations early.

On Customer Cooperation

Chicago vs. Bed Bugs: Smithereen’s Service Agreement for the Treatment of Bed Bugs mentions customer obligations, and includes four pages of instructions for customers to follow in order to prepare for bed bug treatment.  Why is customer participation so important for controlling bed bug infestations?

Smithereen: Customer participation and cooperation are vital in the elimination of bed bugs.  Bed bugs are found not only in the bed but can be in a variety of places within a living space.  Since we cannot treat every possession, we ask our customers to wash, dry, and bag many of their personal belongings before we arrive.

On the Cost of Controlling Bed Bug Infestations

Chicago vs. Bed Bugs: Can you tell us why bed bug infestations are so expensive to control?  Why does a thorough, comprehensive treatment plan for bed bug infestations cost so much more than treatment for other pests, like roaches or ants?

Smithereen: The price comes with the time and thoroughness required for the process, as well as the expertise necessary.  This is not an easy problem to solve and most likely will take multiple visits.  It is also important to remember that this is not a sanitation or structural related pest, this is a parasite that occurs where humans occur.

On Saving Money in the Long Run

Chicago vs. Bed Bugs: We’ve asserted (many times) that landlords and/or property managers could save themselves a lot of money by contracting with a pest management company that specializes in treating bed bug infestations as soon as a bed bug infestation is reported to them.  Do you agree?

Smithereen: The key to stopping the problem from grabbing hold of any building is to correctly respond to the first outbreak.  Quick competent action will stop the insect from spreading.  It would be wise to hire a company that is experienced in dealing with bed bugs infestations.

On Public Education and Policy

Chicago vs. Bed Bugs: A new bed bug bill was recently introduced by New York’s City Council.  The bill, if passed, would require the city’s Department of Health and Mental Hygiene to establish a training program for pest control technicians who treat bed bug infestations.  Do you think the City of Chicago as a whole would benefit from a similar program?

Smithereen: What we think is most beneficial is to have companies that perform bed bug jobs to be the best trained and experienced for the job. We believe any industry training should come predominantly from within the pest control industry, since they have the most practical experience in dealing with the problem. Health Department officials can play a vital part in training the general public how to recognize signs of bed bug infestation and how to correctly respond once the problem has been diagnosed.

And there you have it, folks.  Good information from a pest management company that’s known for getting the job done, and getting it done right.

We thank the experts at Smithereen Pest Management, especially Sara Kantarovich, for their graciousness, their willingness to help us disseminate good information to the public, and for answering every last one of our many, many, many questions.  We really appreciate it!



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